{"id":64,"date":"2026-06-24T14:12:15","date_gmt":"2026-06-24T12:12:15","guid":{"rendered":"https:\/\/hermes-griggio-selmoune.netsons.org\/?page_id=64"},"modified":"2026-07-12T12:52:50","modified_gmt":"2026-07-12T10:52:50","slug":"rimborso_reso","status":"publish","type":"page","link":"https:\/\/hermes-griggio-selmoune.netsons.org\/index.php\/rimborso_reso\/","title":{"rendered":"Politica di rimborso e reso"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"64\" class=\"elementor elementor-64\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4091f196 e-flex e-con-boxed e-con e-parent\" data-id=\"4091f196\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c840d51 elementor-widget elementor-widget-text-editor\" data-id=\"1c840d51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: normal;\">Panoramica<\/span><\/h2>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIDhAA\" data-processed=\"true\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">La nostra politica di reso e sostituzione \u00e8 valida per un periodo di <strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">30 giorni dalla data di consegna<!--TgQPHd||[]--><\/strong> del Suo ordine. Qualora siano trascorsi pi\u00f9 di 30 giorni dal ricevimento della merce, non potremo offrirLe un rimborso completo o una sostituzione. [<a href=\"https:\/\/www.hermes.com\/us\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>]<!--TgQPHd||[]--><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIEBAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Per essere idoneo al reso, l&#8217;articolo deve essere completamente inutilizzato, nelle stesse condizioni originali in cui \u00e8 stato ricevuto e provvisto del <strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">sigillo Herm\u00e8s Sellier intatto<!--TgQPHd||[]--><\/strong>, non alterato o danneggiato. Deve inoltre essere tassativamente restituito all&#8217;interno dell&#8217;<strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">iconica scatola arancione originale<!--TgQPHd||[]--><\/strong>, protetta a sua volta da un imballaggio esterno di spedizione idoneo. [<a href=\"https:\/\/www.hermes.com\/us\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>, <a href=\"https:\/\/www.hermes.com\/ri\/en\/faq\/online-shopping\/returns-and-exchanges\/\">2<\/a>]<!--TgQPHd||[]--><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIFBAA\" data-processed=\"true\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Alcune tipologie di articoli sono categoricamente escluse dal diritto di reso: [<a href=\"https:\/\/www.hermes.com\/us\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>, <a href=\"https:\/\/www.hermes.com\/mo\/en\/faq\/online-shopping\/returns-and-exchanges\/\">2<\/a>]<!--TgQPHd||[]--><\/div>\n<ul class=\"KsbFXc U6u95\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-ved=\"2ahUKEwjzgs2l-8yVAxUCzwIHHRoZFpYQ-7AUegYIAAgYEAA\" data-hveid=\"CAAIGBAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">\n<li style=\"list-style-type: none;\">\n<ul class=\"KsbFXc U6u95\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-ved=\"2ahUKEwjzgs2l-8yVAxUCzwIHHRoZFpYQ-7AUegYIAAgYEAA\" data-hveid=\"CAAIGBAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">\n<li class=\"Z1qcYe\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIGBAB\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Prodotti personalizzati<!--TgQPHd||[]--><\/strong>, fatti su misura o ordinati su ordinazione speciale.<!--TgQPHd||[]--><\/span> [<a href=\"https:\/\/www.hermes.com\/us\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>, <a href=\"https:\/\/www.hermes.com\/mo\/en\/faq\/online-shopping\/returns-and-exchanges\/\">2<\/a>]<!--TgQPHd||[]--><\/li>\n<li class=\"Z1qcYe\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIGBAG\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Profumi e prodotti Beauty \/ Cosmetici<!--TgQPHd||[]--><\/strong> la cui pellicola protettiva trasparente sigillante o il tag NFC siano stati aperti, rimossi o alterati per motivi igienici e di tutela della qualit\u00e0.<!--TgQPHd||[]--><\/span> [<a href=\"https:\/\/www.hermes.com\/mo\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>]<!--TgQPHd||[]--><\/li>\n<li class=\"Z1qcYe\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIGBAL\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Apple Watch Herm\u00e8s \/ Apple AirTag Herm\u00e8s<!--TgQPHd||[]--><\/strong> se gi\u00e0 configurati, attivati, associati a un dispositivo elettronico o privati della pellicola protettiva originale. Il numero di serie deve corrispondere alla fattura d&#8217;acquisto.<!--TgQPHd||[]--><\/span> [<a href=\"https:\/\/www.hermes.com\/mo\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>]<!--TgQPHd||[]--><\/li>\n<li class=\"Z1qcYe\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIGBAQ\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Kit cintura<!--TgQPHd||[]--><\/strong> (composti da fibbia e cinturino in pelle), i quali possono essere resi o sostituiti solo come set completo e mai separatamente.<!--TgQPHd||[]--><\/span> [<a href=\"https:\/\/www.hermes.com\/mo\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>]<!--TgQPHd||[]--><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!--TgQPHd||[]--><\/p>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIGxAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Per completare la Sua richiesta, esigiamo la ricevuta originale o la prova d&#8217;acquisto telematica. La preghiamo di non rispedire i prodotti ai laboratori di produzione. [<a href=\"https:\/\/www.hermes.com\/us\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>, <a href=\"https:\/\/hermesluxurytravel.com\/refund_returns\/\">2<\/a>]<!--TgQPHd||[]--><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIHBAA\" data-processed=\"true\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Si riserva la facolt\u00e0 di rifiutare il reso o di concedere solo rimborsi parziali nei seguenti casi eccezionali: [<a href=\"https:\/\/www.hermes.com\/nl\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>]<!--TgQPHd||[]--><\/div>\n<ul class=\"KsbFXc U6u95\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-ved=\"2ahUKEwjzgs2l-8yVAxUCzwIHHRoZFpYQ-7AUegYIAAgdEAA\" data-hveid=\"CAAIHRAA\" data-processed=\"true\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">\n<li style=\"list-style-type: none;\">\n<ul class=\"KsbFXc U6u95\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-ved=\"2ahUKEwjzgs2l-8yVAxUCzwIHHRoZFpYQ-7AUegYIAAgdEAA\" data-hveid=\"CAAIHRAA\" data-processed=\"true\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">\n<li class=\"Z1qcYe\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIHRAB\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Qualsiasi articolo che non si trovi nelle sue condizioni originali, che sia danneggiato o presenti parti mancanti per cause non imputabili a un nostro errore.<!--TgQPHd||[]--><\/span><!--TgQPHd||[]--><\/li>\n<li class=\"Z1qcYe\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIHRAC\" data-sae=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Qualsiasi articolo spedito oltre il limite tassativo dei 30 giorni dalla consegna.<!--TgQPHd||[]--><\/span> [<a href=\"https:\/\/www.hermes.com\/us\/en\/faq\/online-shopping\/returns-and-exchanges\/\">1<\/a>, <a href=\"https:\/\/hermesluxurytravel.com\/refund_returns\/\">2<\/a>]<!--TgQPHd||[]--><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><!--TgQPHd||[]--><\/p>\n<div class=\"Fsg96\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sfc-inited=\"2\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><!--TgQPHd||[]--><\/div>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><b><i>Rimborsi<\/i><\/b><!--TgQPHd||[]--><\/div>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><br><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIHxAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Una volta ricevuto e ispezionato il Suo reso presso i nostri atelier, Le invieremo una notifica e-mail per confermare la ricezione dell&#8217;articolo. Contestualmente, Le comunicheremo l&#8217;approvazione o il rifiuto della richiesta di rimborso in base alle verifiche di integrit\u00e0 del prodotto.<!--TgQPHd||[]--><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIIBAA\" data-processed=\"true\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">In caso di approvazione, il rimborso verr\u00e0 elaborato tempestivamente e l&#8217;accredito verr\u00e0 applicato automaticamente sulla Sua carta di credito o sul metodo di pagamento originario entro i tempi tecnici previsti dai circuiti bancari.<!--TgQPHd||[]--><br><br><\/div>\n<div class=\"Fsg96\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sfc-inited=\"2\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><!--TgQPHd||[]--><\/div>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><b><i>Rimborsi in ritardo o mancanti<!--TgQPHd||[]--><br><\/i><\/b><br><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIIRAA\" data-processed=\"true\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Se non ha ancora visualizzato l&#8217;accredito del rimborso, Le suggeriamo di verificare nuovamente il saldo del Suo conto corrente.<!--TgQPHd||[]--><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIIhAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Successivamente, La invitiamo a contattare l&#8217;istituto della Sua carta di credito: le tempistiche di registrazione ufficiale della transazione possono variare a seconda dell&#8217;emittente.<!--TgQPHd||[]--><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIIxAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Qualora i passaggi precedenti siano gi\u00e0 stati effettuati e non abbia ancora ricevuto il rimborso, il nostro Servizio Clienti \u00e8 a Sua completa disposizione all&#8217;indirizzo e-mail <code class=\"KDcb0c\" dir=\"ltr\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: monospace; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 1px solid rgb(44, 46, 53);\">service.it@hermes.com<!--TgQPHd||[]--><\/code>.<!--TgQPHd||[]--><br><br><\/div>\n<div class=\"Fsg96\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sfc-inited=\"2\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><!--TgQPHd||[]--><\/div>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><b><i>Articoli in saldo e vendite straordinarie<!--TgQPHd||[]--><br><\/i><\/b><br><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIJhAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Si ricorda che i prodotti acquistati sul nostro sito ufficiale a prezzo regolare seguono le normali procedure di rimborso. Gli articoli acquistati in Italia nel corso di <strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">vendite straordinarie ed esclusive<!--TgQPHd||[]--><\/strong> non possono essere oggetto di cambio o di reso presso alcuna boutique Herm\u00e8s. [<a href=\"https:\/\/www.hermes.com\/it\/it\/content\/208546-cgv-retail-it\/\">1<\/a>, <a href=\"https:\/\/hermesluxurytravel.com\/refund_returns\/\">2<\/a>]<!--TgQPHd||[]--><br><br><\/div>\n<div class=\"Fsg96\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sfc-inited=\"2\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><!--TgQPHd||[]--><\/div>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><b><i>Sostituzioni e Cambi<!--TgQPHd||[]--><br><\/i><\/b><br><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIKRAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Sostituiamo gli articoli in modo complementare se risultano difettosi o danneggiati all&#8217;origine. Se desidera effettuare un cambio con un articolo identico o richiedere un pezzo alternativo, pu\u00f2 avviare la procedura direttamente dal Suo account personale su <span class=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><a class=\"H23r4e\" href=\"https:\/\/www.hermes.com\/it\/it\/\" target=\"_blank\" rel=\"noopener\" data-ved=\"2ahUKEwjzgs2l-8yVAxUCzwIHHRoZFpYQy_kOegYIAAgpEAE\" data-hveid=\"CAAIKRAB\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 500; margin: 0px; text-decoration: underline 1px rgb(153, 195, 255); border-bottom: 0px rgb(153, 195, 255);\">Hermes.com<\/a><!--TgQPHd||[[&quot;https:\/\/www.hermes.com\/it\/it\/&quot;,null,null,[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,[{&quot;1218&quot;:[16]}]],16,null,null,null,null,null,null,[[1783853273530739,117624578,2518030618],null,null,null,null,[[0,39]]],null,&quot;bb055397-4e6d-44f4-b672-7a50e73d9a26&quot;]]--><\/span> nella sezione &#8220;I Suoi Ordini&#8221; o contattare il Servizio Clienti. [<a href=\"https:\/\/www.hermes.com\/it\/it\/faq\/acquisto-online\/reso-e-sostituzioni\/\">1<\/a>, <a href=\"https:\/\/hermesluxurytravel.com\/refund_returns\/\">2<\/a>]<!--TgQPHd||[]--><br><br><\/div>\n<div class=\"Fsg96\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sfc-inited=\"2\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><!--TgQPHd||[]--><\/div>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><b><i>Regali<\/i><\/b><!--TgQPHd||[]--><br><br><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIKhAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Se l&#8217;articolo \u00e8 stato contrassegnato come regalo al momento dell&#8217;acquisto e spedito direttamente al Suo indirizzo, avr\u00e0 diritto a ricevere un credito Herm\u00e8s (buono regalo) di valore equivalente al reso. Una volta ricevuto il prodotto in atelier, Le verr\u00e0 trasmesso il codice del buono.<!--TgQPHd||[]--><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIKxAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Se l&#8217;articolo non era stato registrato come regalo, o se l&#8217;acquirente ha preferito ricevere personalmente l&#8217;ordine prima di donarlo, il rimborso verr\u00e0 accreditato esclusivamente all&#8217;acquirente originario, che ricever\u00e0 la notifica del reso. [<a href=\"https:\/\/hermesluxurytravel.com\/refund_returns\/\">1<\/a>]<br><br><!--TgQPHd||[]--><\/div>\n<div class=\"Fsg96\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sfc-inited=\"2\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><!--TgQPHd||[]--><\/div>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><b><i>Spedizione dei resi<!--TgQPHd||[]--><\/i><\/b><\/div>\n<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sae=\"\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><br><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAILhAA\" data-processed=\"true\" data-complete=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">La spedizione del reso \u00e8 <strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">completamente gratuita<!--TgQPHd||[]--><\/strong> se effettuata tramite la nostra procedura ufficiale. Per procedere, acceda al Suo conto Herm\u00e8s, selezioni gli articoli e scelga il servizio di <strong class=\"Yjhzub\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 700; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">ritiro del pacco a domicilio su appuntamento<!--TgQPHd||[]--><\/strong> con il nostro corriere partner espresso. Le baster\u00e0 scaricare e stampare l&#8217;etichetta di reso prepagata fornita. [<a href=\"https:\/\/www.hermes.com\/it\/it\/faq\/acquisto-online\/reso-e-sostituzioni\/\">1<\/a>, <a href=\"https:\/\/www.hermes.com\/us\/en\/faq\/online-shopping\/returns-and-exchanges\/\">2<\/a>, <a href=\"https:\/\/www.hermes.com\/cz\/en\/faq\/online-shopping\/returns-and-exchanges\/\">3<\/a>]<!--TgQPHd||[]--><\/div>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIMRAA\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">\n<p>Qualora decida di non usufruire del nostro servizio gratuito di etichette prepagate e intenda spedire il pacco in autonomia, le spese di trasporto saranno interamente a Suo carico e non rimborsabili. In questo caso speciale, La invitiamo a utilizzare un servizio di spedizione tracciabile o comprensivo di assicurazione, poich\u00e9 Herm\u00e8s non pu\u00f2 garantire la ricezione del reso n\u00e9 risponde di smarrimenti logistici non gestiti dai propri vettori convenzionati. [<a href=\"https:\/\/www.hermes.com\/it\/it\/faq\/acquisto-online\/reso-e-sostituzioni\/\">1<\/a>, <a href=\"https:\/\/www.hermes.com\/mo\/en\/faq\/online-shopping\/returns-and-exchanges\/\">2<\/a>]<\/p>\n<p><!--TgQPHd||[]--><\/p>\n<\/div>\n<div class=\"Fsg96\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-sfc-inited=\"2\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\"><!--TgQPHd||[]--><\/div>\n<h5><i style=\"font-weight: normal;\">Assistenza Clienti<\/i><\/h5>\n<div class=\"n6owBd awi2gc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-hveid=\"CAAIMhAA\" data-complete=\"true\" data-processed=\"true\" aria-owns=\"action-menu-parent-container\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Per qualsiasi ulteriore informazione o assistenza personalizzata relativa a resi e rimborsi, il nostro Servizio Clienti \u00e8 a Sua disposizione via e-mail o telefonicamente ai contatti indicati nella sezione dedicata di <span class=\"T286Pc\" data-sfc-cp=\"\" data-sfc-root=\"ep\" data-sfc-cb=\"\" data-complete=\"true\" data-processed=\"true\" data-copy-service-computed-style=\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(230, 232, 240);\">Hermes.com<!--TgQPHd||[]--><\/span>.<\/div>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Panoramica La nostra politica di reso e sostituzione \u00e8 valida per un periodo di 30 giorni dalla data di consegna [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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